Terms and Conditions

Last updated: 11/22/25

Welcome to www.informedveteran.com (“we,” “our,” or “the website”). By accessing or using this website, including all content, tools, digital products, and services offered, you agree to be bound by the following Terms and Conditions. If you do not agree, please discontinue use immediately.


1. General Information

This website provides educational information about VA disability claims, as well as access to digital products and a directory of medical professionals who may provide nexus letters or disability evaluations. We are not attorneys, accredited agents, or medical professionals, and no content on this website should be interpreted as legal, medical, or professional advice.


2. Use of Digital Products

All digital products offered on this website — including dashboards, ebooks, templates, guides, calculators, and other downloadable items — are sold as-is for personal use.

Refund Policy

All digital product sales are non‑refundable. Because these items are available instantly after purchase, refunds generally cannot be issued. However, exceptions may be made at the sole discretion of the website owner in situations such as duplicate purchases or technical issues that prevent product access.


3. Nexus Letter Directory Disclaimer

The website provides a directory of medical professionals who may offer evaluations, IMEs, or nexus letters. These listings are for informational purposes only. We use publicly available information and information provided by medical professionals for the listings. We attempt to coordinate with the medical professionals to ensure they are ok with the information provided in the listings. We do NOT charge for the listings.

  • We do not verify, endorse, or guarantee any medical professional’s credentials, pricing, availability, or quality of services.
  • Veterans and users are encouraged to conduct their own independent research and due diligence before hiring any provider listed in the directory.
  • The website owner and its affiliates cannot be held liable for any decisions, actions, costs, or outcomes arising from contact with, or services received from, any listed medical professional.

4. Information Provided by Medical Professionals

If you are a medical professional listed in the directory, you agree that:

  • Information displayed on the listing (such as location, services, or description) may be based on publicly available sources or submissions.
  • You are responsible for notifying us of any needed corrections or updates.
  • We may modify or remove listings at our discretion.
  • Being listed on the website does not constitute affiliation, partnership, endorsement, or guarantee of referrals.

5. No Professional or Legal Advice

All content on the website, including articles, videos, templates, and digital materials, is provided for educational and informational purposes only. It does not constitute:

  • Legal advice
  • Medical advice
  • Financial advice
  • Professional representation of any kind

Users should consult qualified professionals before making decisions related to VA claims, legal issues, or medical treatment.


6. Limitation of Liability

To the fullest extent permitted by law:

  • The website owner is not liable for any direct, indirect, incidental, consequential, or special damages arising from use of the website or its content.
  • We are not responsible for outcomes of VA claims, medical evaluations, nexus letters, or interactions with third‑party professionals.
  • All use of website materials is at your own risk.

7. Third‑Party Links

This website may contain links to external websites. We are not responsible for the content, accuracy, or policies of those websites.


8. Intellectual Property

All digital products, written content, guides, templates, and website material are protected by copyright. Users may not resell, distribute, or reproduce any digital product without written permission.


9. Modification of Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion. Continued use of the website after changes constitutes acceptance.


10. Contact Information

For questions, refund requests, listing updates, or other inquiries, please contact:

info@informedveteran.com

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